Privacy Policy
Effective Date: June 11, 2026
Sweet Home Makeovers, LLC (“Sweet Home Makeovers,” “SHM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request information, schedule consultations, or use our services.
Information We Collect
We may collect the following categories of information:
Personal Information You Provide
When you contact us, request a quote, schedule an appointment, apply for financing, or otherwise interact with us, we may collect information including:
- Name
- Email address
- Telephone number
- Mailing address
- Property address
- Details about your remodeling project
- Budget expectations
- Preferred appointment dates and times
- Communications you send to us
Financing Information
If you choose to apply for financing through one of our financing partners, you may provide additional information directly to those third-party providers. Sweet Home Makeovers does not receive or store complete financial account information, Social Security numbers, or credit card information submitted through third-party financing portals.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on our website
- Referral source
- General geographic location
- Website interaction data
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and measure marketing effectiveness.
These technologies may include:
- Essential website cookies
- Analytics tools, including Google Analytics
- Advertising technologies, including Meta (Facebook) Pixel
- Tag management tools
You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly.
How We Use Your Information
We use information we collect to:
- Respond to inquiries and requests
- Schedule consultations and appointments
- Prepare estimates and proposals
- Communicate regarding ongoing projects
- Improve our products and services
- Provide customer support
- Analyze website performance
- Measure advertising effectiveness
- Send updates or promotional communications (you may opt out at any time)
- Comply with legal obligations
- Protect against fraud or unauthorized activity
How We Share Information
We do not sell your personal information.
We may share information with trusted third parties that assist us in operating our business, including:
- Scheduling and appointment service providers
- Customer communication providers
- Financing partners selected by you
- Marketing and advertising platforms
- Website hosting and analytics providers
- Professional advisors, including accountants, attorneys, and insurers
- Government authorities when required by law
These parties are authorized to use your information only as necessary to perform services on our behalf.
Text Messages and Phone Calls
If you provide your telephone number, you consent to receive calls and text messages from Sweet Home Makeovers regarding:
- Appointment scheduling
- Appointment reminders
- Project updates
- Responses to your inquiries
Message and data rates may apply depending on your mobile carrier.
You may opt out of marketing text messages at any time by replying “STOP.”
Email Communications
If you provide your email address, we may send you information regarding your inquiry, project, promotions, or company updates.
You may unsubscribe from marketing emails by using the unsubscribe link included in those communications.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we maintain.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites, including financing providers or social media platforms.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing information.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without parental consent, we will take reasonable steps to delete such information.
Your Rights and Choices
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
Alabama Residents
Sweet Home Makeovers operates in Alabama. While Alabama currently does not provide the same broad consumer privacy rights as certain other states, we will make reasonable efforts to honor requests regarding access to and correction of your personal information when feasible and legally permissible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date.
Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Sweet Home Makeovers, LLC
Birmingham, Alabama
Phone: 205-565-8677
Email: info@sweethomemakeovers.com
Website: SweetHomeMakeovers.com
